What is the order cutoff time? Orders placed by 3 p.m. will be processed the same day.
How long does it take to process an order? Order processing time is 0-2 business days (Monday to Friday).
How long does delivery take? The delivery time is usually 0-10 working days (Monday to Friday).
Do you offer free shipping? Yes, we offer free shipping on all orders over $100.
How much are the shipping costs for orders under $100?
- $0.01-$15 = $7 Shipping
- $15.01-$25 = $12 Shipping
- $25.01-$50 = $16 Shipping
- $50.01-$99.99 = $21 Shipping
What if my order is delayed? If your order hasn't arrived after the maximum processing and shipping time, please allow up to 2 additional days and use your tracking code. If it still hasn't arrived, contact us with your order number.
What if my order is damaged or incorrect? If you receive a damaged or incorrect order, please take photos, provide a short explanation, and contact us with your order number.
What is your return policy? We accept returns within 30 days of receiving your item. The item must be in the same condition as received, unworn, unused, with tags, and in its original packaging.
Is return shipping free? Yes, we provide free return shipping.
Are there any restocking fees? No, we do not charge restocking fees.
Are there any final sale items? No, all items are eligible for return.
How long does it take to process a return? Returns are processed within 10 days of receiving the item.
How do I initiate a return? Contact us at support@elitewoodworkingsource.com to request a return.
How do I get a refund? We will notify you once your return is inspected and approved. Approved refunds will be issued to your original payment method within 10 business days.
What if I don't receive my refund after 15 business days? If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us.
Contact Information
Address: 7206 Scandia Rd, Shepherd, Montana 59079, USA
Email: support@elitewoodworkingsource.com
Phone: +1(800)-553-0512